Refund Policy
Thank you for dining with StoneGarden Pizzeria. If you are not entirely satisfied with your purchase, we're here to help. Our Refund Policy outlines your rights and our obligations regarding refunds, ensuring your dining experience is satisfying and enjoyable.
Returns
You have 30 minutes from receiving your order to inspect your items and notify StoneGarden Pizzeria of any issues. To be eligible for a return, your item must be uneaten and in the same condition that you received it.
Refunds
Once we receive your complaint, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Delivery Issues
If you experience any issues with the delivery of your food, such as delay, misdelivery, or failure to deliver, please contact us within 30 minutes of your expected delivery time. Our team at StoneGarden Pizzeria will work with you to determine an appropriate solution, which may include a rescheduled delivery, store credit, or refund.
Quality Concerns
We take pride in the quality of our food. If you believe the food you received does not meet our quality standards, please contact us immediately. After review, we may offer a replacement, store credit, or full refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at stonegarden.cyou or call +39 06 1234 5678.
Contact Us
If you have any questions on how to return your item to us, contact us at stonegarden.cyou or call +39 06 1234 5678.
Contact Information
StoneGarden Pizzeria
+39 06 1234 5678
Pizzeria Vista Mare, Via Roma, 47, 00042 Anzio, Italy
Last Updated: March 20, 2023